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Sign in

Broker Panel sign-in page with email and password fields
  1. Open the Broker Panel sign-in page.
  2. Enter your email address in Email:.
  3. Enter your password in Password.
  4. Select Sign in.

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Set up two-factor authentication

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Prerequisites

  • You are signed in to the Broker Panel.
  • You have an authenticator app that can scan a QR code.

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Procedure

Two-factor setup dialog with QR code and verification field
  1. Open the user menu in the upper-right corner.
  2. Select Account Settings.
  3. Select the Login & Security tab.
  4. Find Two-Factor Authentication.
  5. Select Enable 2FA.
  6. Scan the QR code with your authenticator app.
  7. Enter the six-digit code from the app in Verification Code.
  8. Select Verify & Enable.
The panel shows Save Your Backup Codes after it verifies the code. Two-factor authentication is active at this point. If you cancel before verification, the panel does not enable two-factor authentication.

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Save your backup codes

The panel creates 10 backup codes when you enable two-factor authentication. It shows these codes one time.
  1. Select Copy All to copy the codes, or select Download to save a text file.
  2. Store the codes in a secure location.
  3. Select I’ve Saved My Codes.
Each backup code can be used only once. Do not store the codes only on the device that has your authenticator app.

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Recover access with a backup code

Use this procedure if you cannot get a code from your authenticator app.
  1. Enter your email address and password on the sign-in page.
  2. Select Sign in.
  3. Select Use Backup Code Instead on the Two-Factor Authentication screen.
  4. Enter one saved code in Backup Code.
  5. Select Verify Backup Code.
Select Back to Authenticator Code if you can use your authenticator app instead.
A successful backup-code recovery disables two-factor authentication and clears all remaining backup codes. Open Account Settings, select Login & Security, and enable two-factor authentication again after you sign in.
The sign-in page has no other self-service recovery option. You must have your email address, password, and either an authenticator code or a saved backup code when two-factor authentication is enabled.

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Disable two-factor authentication

  1. Open the user menu in the upper-right corner.
  2. Select Account Settings.
  3. Select the Login & Security tab.
  4. Find Two-Factor Authentication.
  5. Select Disable 2FA.
  6. Enter the current six-digit authenticator code in Verification Code.
  7. Select Disable 2FA.
The panel shows Two-Factor Authentication is Disabled. It also clears your backup codes.

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Sign out

  1. Open the user menu in the upper-right corner.
  2. Select Log out.
The panel ends your session and opens the sign-in page.
Last modified on September 8, 2026