Account Settings contains settings for your broker user account. Changes in My Details and Notification Settings apply only to the signed-in user. My Broker shows information for the broker account.
Open Account Settings
- Select the user menu in the top-right corner.
- Select Account Settings.
The Account Settings page opens on the My Details tab.
Update My Details
- Select My Details.
- Change Your Name if required.
- Change Your Email if required.
- Select Save Changes.
The panel saves the name and email to your user account. The name and email cannot be empty. The email must not belong to another broker user.
Role Display
Your Role shows your current Admin or Staff role. You cannot change this value in My Details. An Admin user can change team member roles in Team Management.
Both Admin and Staff users can update their own name and email.
Set The Display Timezone
- Select My Details.
- Open Display Timezone.
- Search for a timezone or review the regional groups.
- Select a timezone.
- Select Save Changes.
The panel saves the timezone for your user account. It uses this timezone for supported time displays and scheduled reports.
Your personal timezone applies if set. Otherwise, the broker default applies.
Both Admin and Staff users can set their own display timezone.
Set Email Notifications
Select Notification Settings to control email notifications for your user account. The toggles are grouped as:
- Service: New Client Service, New Pending Request, Client Service Upgrade/Downgrade
- Cancellation: Client Service Cancellation, Server Cancellation Revert
- Support: Support Ticket Updates (NYCS Support replies)
- Billing: New Invoices, Payment Alerts
Turn on the notifications you need and select Save Changes. The panel saves the controls for the signed-in user. Both Admin and Staff users can change their own controls.
No user can edit broker information in My Broker. Only Admin users can see Team Management and change team member roles. Last modified on August 3, 2026
