> ## Documentation Index
> Fetch the complete documentation index at: https://broker-docs.newyorkcityservers.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Logging In & MFA

> Sign in to the Broker Panel, set up two-factor authentication, use backup codes, and sign out.

## Sign In

<img src="https://mintcdn.com/nycs-partner-portal/P-PivY7wgrANbTTC/images/broker/getting-started/login-page.png?fit=max&auto=format&n=P-PivY7wgrANbTTC&q=85&s=5aec948cacb1da112bfd8c403a5b538c" alt="Broker Panel sign-in page with email and password fields" width="1440" height="941" data-path="images/broker/getting-started/login-page.png" />

1. Open the Broker Panel [sign-in page](https://brokers.newyorkcityservers.com/login).
2. Enter your email address in **Email:**.
3. Enter your password in **Password**.
4. Select **Sign in**.

## Set Up Two-Factor Authentication

### Prerequisites

* You are signed in to the Broker Panel.
* You have an authenticator app that can scan a QR code.

### Procedure

<img src="https://mintcdn.com/nycs-partner-portal/hDMA2zEPazwUQWmc/images/broker/getting-started/two-factor-setup.png?fit=max&auto=format&n=hDMA2zEPazwUQWmc&q=85&s=f2b9bd8299e4b3361f6aea39432ea86f" alt="Two-factor setup dialog with QR code and verification field" width="500" height="695" data-path="images/broker/getting-started/two-factor-setup.png" />

1. Open the user menu in the upper-right corner.
2. Select [**Account Settings**](https://brokers.newyorkcityservers.com/account).
3. Select the **Login & Security** tab.
4. Find **Two-Factor Authentication**.
5. Select **Enable 2FA**.
6. Scan the QR code with your authenticator app.
7. Enter the six-digit code from the app in **Verification Code**.
8. Select **Verify & Enable**.

The panel shows **Save Your Backup Codes** after it verifies the code. Two-factor authentication is active at this point.

If you cancel before verification, the panel does not enable two-factor authentication.

## Save Your Backup Codes

The panel creates 10 backup codes when you enable two-factor authentication. It shows these codes one time.

1. Select **Copy All** to copy the codes, or select **Download** to save a text file.
2. Store the codes in a secure location.
3. Select **I've Saved My Codes**.

Each backup code can be used only once. Do not store the codes only on the device that has your authenticator app.

## Recover Access With A Backup Code

Use this procedure if you cannot get a code from your authenticator app.

1. Enter your email address and password on the sign-in page.
2. Select **Sign in**.
3. Select **Use Backup Code Instead** on the **Two-Factor Authentication** screen.
4. Enter one saved code in **Backup Code**.
5. Select **Verify Backup Code**.

Select **Back to Authenticator Code** if you can use your authenticator app instead.

<Warning>
  A successful backup-code recovery disables two-factor authentication and clears all remaining backup codes. Open **Account Settings**, select **Login & Security**, and enable two-factor authentication again after you sign in.
</Warning>

The sign-in page has no other self-service recovery option. You must have your email address, password, and either an authenticator code or a saved backup code when two-factor authentication is enabled.

## Disable Two-Factor Authentication

1. Open the user menu in the upper-right corner.
2. Select **Account Settings**.
3. Select the **Login & Security** tab.
4. Find **Two-Factor Authentication**.
5. Select **Disable 2FA**.
6. Enter the current six-digit authenticator code in **Verification Code**.
7. Select **Disable 2FA**.

The panel shows **Two-Factor Authentication is Disabled**. It also clears your backup codes.

## Sign Out

1. Open the user menu in the upper-right corner.
2. Select **Log out**.

The panel ends your session and opens the sign-in page.