> ## Documentation Index
> Fetch the complete documentation index at: https://broker-docs.newyorkcityservers.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Settings

> Review and store reply-to values for the broker account.

Use **Email Settings** to store the reply-to identity for your broker account.

## Access

**Email Settings** is inside the **Email Templates** page and is available only to Admin users.

1. In the sidebar, select **Email Templates**.
2. Select **Email Settings**.

## Available Settings

<img src="https://mintcdn.com/nycs-partner-portal/hDMA2zEPazwUQWmc/images/broker/customization/email-settings.png?fit=max&auto=format&n=hDMA2zEPazwUQWmc&q=85&s=c14785866f473e3d2a3b127d067b6f23" alt="Email Settings dialog with Reply-To email and name" width="448" height="426" data-path="images/broker/customization/email-settings.png" />

| Setting            | Purpose                                                              |
| ------------------ | -------------------------------------------------------------------- |
| **Reply-To Email** | Sets the address that receives replies to supported customer emails. |
| **Reply-To Name**  | Sets the optional display name shown with the reply-to address.      |

**Email Settings** does not include a sender name or sender address setting.

## Email Address Verification

Make sure that your team owns or controls the address before you save it.

## Save The Settings

1. Enter an address in **Reply-To Email**.
2. Optional: Enter a name in **Reply-To Name**.
3. Select **Save Settings**.

The panel removes spaces from the start and end of each value. An empty field clears its saved value.

A successful save closes the dialog. The panel shows **Email settings saved**.

Select **Cancel** to close the dialog without a save.

## Email Templates

**Email Settings** and **Email Templates** are on the same page. The reply-to settings are separate from the subject and content of each template. See [Email Templates](/broker/customization/email-templates).

The configured reply-to identity applies to custom-template delivery through Resend for welcome, follow-up, cancellation warning, and cancellation emails. It does not change the sender address, broker-user notifications, invoices, reports, form notifications, support updates, billing alerts, or emails delivered by the WHMCS fallback.

The **Email Settings** dialog does not have a test action. A custom template has a separate **Send Test Email** action. That action sends the template test to the email address of the signed-in Admin with the configured reply-to identity, so you can verify the template content and reply behavior.

## User Notification Controls

The stored reply-to fields belong to the broker account. Notification controls apply to each user account. Each Admin or Staff user can select the email notifications that they want to receive in **Account Settings**. See [Account Settings](/broker/account-settings#set-email-notifications).

Changing a user's notification controls does not change **Reply-To Email** or **Reply-To Name**.